Secure form submission


* You can also submit NPPA forms via the Connected Health Network

Submitting Exceptional Circumstances applications prior to holiday closedown period

Seasons greetings from the team at Pharmac

If your NPPA or Waiver application needs a response before 5 January 2026, you must submit it by 5pm Monday 8 December.

We cannot guarantee non-urgent applications (including renewals) received after 8 December, will be processed before the office reopens on Monday 5 January 2026. However, we will try to get you an outcome where possible.

During the closedown period

An Exceptions Advisor will be contactable by phone only on 021 960 566 on Monday 29, Tuesday 30, and Wednesday 31 December 2025. They will not be actively checking the inbox - please call this number before submitting an urgent application.

Note: Only applications requiring an urgent response for in-hospital treatments will be processed on these days. Read what to do in an emergency for information on submitting a rapid application.

If you have any questions, please email nppa@pharmac.govt.nz or call us on 0800 660 050 (option 2).

Wishing you all a safe and happy holiday season.

How to attach your form and any supporting documents

Before you start:
  • Check that the file size of each item you're going to submit is under 5 MB, and that all together they're under 20 MB. If they're bigger than that, this submission system won't accept them, so please print them and post them to us:
    • Post:

      Panels
      Pharmac
      PO Box 10-254
      Wellington 6143
  • If you want to keep a "receipt" saying we've received your application, read the instructions at the bottom of this page about allowing pop-ups.

Use the buttons below to attach the application form and any relevant documents of support which may help in assessing this application. Supporting documents may include clinic letters, lab results, hospital admission record's, management plan, and any other information which may be relevant.


Select which form you are submitting

Contact email address

Email address:

Add form and supporting documents:






Please be patient. Loading the files may take a while.

I'd like to save a message saying you got my form

  • If you want to save a message saying we've received your application you'll need to ensure that your browser allows popups from www.pharmac.govt.nz.
    • From the browser menu go to: Tools, Pop-up Blocker, Pop-up Blocker Settings, Add schedule.pharmac.govt.nz (the exact menu options will depend on your browser); or
    • Consult with your IT department.
  • When you press the "Submit" button the popup will be displayed.
  • In the popup go to the browser menu: File, Save Page As (the exact menu options will depend on your browser).
  • Save a copy of your application submission.